Frequently Asked Questions About Acupuncture

This section will help answer the common questions that people have about our services. If you don’t find your specific question here, or don’t find the answer that completely satisfies your question, don’t hesitate to call us, e-mail us, or ask us during your appointment. We enjoy and encourage open discussion with all of our patients. As well, we have a number of free brochures available that explain more about our services, the conditions we treat, and how it all works.


Charlotte Acupuncture and Wellness Center

Please try to wear or bring comfortable clothing to your treatment. This will allow our practitioners to be able to access the acupuncture points with ease, and it will help you to feel relaxed. Please try to avoid eating a heavy meal or skipping a meal before coming to your appointment.

If you are to receive ATP Resonance BioTherapy™, it is recommended that you drink 1-2 quarts of water within 2 hours of your appointment time to maximize the benefits of the treatment.

The idea that acupuncture only works as a placebo is one of the most common misconceptions about acupuncture. You are not required to believe in acupuncture for it to work. Studies have shown acupuncture to be very effective in treating a number of conditions in humans, as well as animals such as horses, dogs, and cats. Animals are incapable of “believing” in acupuncture, yet it is still rather effective for them. Testing for an acupuncture placebo effect in humans is much more challenging. However, there have been studies conducted at major universities that suggest that acupuncture's effects are more than that of a placebo. For more on this subject, please review the following articles:

Scientific studies suggest that acupuncture has a multiple effects on the body, and numerous body systems are effected by acupuncture. These systems include: nervous, vascular, immune, muscular, endocrine, digestive, and reproductive. Most of acupuncture's effects are mediated by the nervous system, and most acupuncture points lay close to nerves, neurovascular bundles and/or muscles. Studies have shown that acupuncture is able to increase circulation, release various neurotransmitters, modulate different areas in the brain, balance the autonomic nervous system, reduce inflammation, relax tense muscle tissue, increase or decrease GI motility, etc. Acupuncture research is in its infancy, and there are still gaps in our knowledge. We believe that these gaps will be filled by further research and with the advancement of technology. In the meantime, we combine traditional and modern, scientific approaches in order to achieve optimal results. 

Acupuncture is traditionally viewed as a treatment modality that sparks the body's ability to heal itself. From a traditional perspective, all physical and emotional health issues are simply signs that the body is out of balance. Acupuncture, along with dietary therapy and herbal medicine, can help reestablish homeostasis. When the body is in balance, it can heal itself appropriately and efficiently.

Acupuncture points are not randomly located on the body. A majority of them are located along mostly longitudinal connections in what are traditionally referred to as channels, and there are classically a number of different types of channels (Primary, Sinew, Connecting, Divergent, etc). Similar to the nervous and vascular systems, as well as fascial planes, channels connect different parts of the body with one another. In fact, there is significant overlap between these systems and certain types of traditional channels.

When provided within close enough succession, the effectiveness of each acupuncture treatment typically builds upon the previous one. Depending on the nature of the health concern and the individual response of the patient, the total number of treatments needed can vary quite a bit from patient to patient.

Acute conditions tend to resolve more quickly with an intensive series of treatments. Chronic conditions may require a longer and more consistent course of treatment. The number of required treatments will also be determined bu the severity and underlying cause of the health concern. Once a patient has obtained their desired outcome, maintenance treatments may be required in order to sustain optimal results.

At Charlotte Acupuncture and Wellness Center, our practitioners will check your progress throughout your treatment plan. We strive to provide you high quality care and will refer you to another healthcare practitioner, if we are unable to help you.

No, absolutely not. We do not reuse needles. The Charlotte Acupuncture and Wellness Center only uses FDA-approved, single-use needles that have been sterilized by the manufacturer prior to packaging. After your treatment, the needles are disposed of in a “Sharps” medical waste disposal container. Furthermore, all of our acupuncturists are nationally certified in Clean Needle Technique by the CCAOM (Council of Colleges of Acupuncture and Oriental Medicine). This is the only national organization that certifies practitioners in Clean Needle Technique for acupuncture. Clean Needle Technique is the standard way in which acupuncture is practiced in order to keep patients and practitioners safe. You can always expect to receive the highest level of care available each time you visit the Charlotte Acupuncture and Wellness Center.

Licensed acupuncturists are regarded as the experts in therapeutic needling. It is their primary tool in their toolbox. The difference when compared with other healthcare practitioners that offer acupuncture typically involves the amount acupuncture specific training that the practitioner has completed. Licensed acupuncturists are required to complete a program of training that is highly specialized in acupuncture and Chinese herbal medicine. To become a NC Licensed Acupuncturist, the North Carolina Licensing Board requires the completion of at least a 3 year postgraduate program in acupuncture that is accredited by the Accreditation Commission for Acupuncture and Oriental Medicine (ACAOM). Additionally, Licensed Acupuncturists must pass the national acupuncture exams administered by the National Certification Commission in Acupuncture and Oriental Medicine (NCCAOM). 

Each acupuncturist at the Charlotte Acupuncture and Wellness Center has completed more than 3,000 hours of postgraduate training (Masters of Science in Oriental Medicine) that has included over 1,000 hours of clinical experience. About 80% of that training focused on acupuncture and Chinese herbal medicine and 20% was devoted to conventional medical studies. Moreover, our acupuncturists have passed the national NCCAOM exams in acupuncture, medical theory, Chinese herbal medicine, and biomedicine. They also completed hospital internships in China and received training in traditional Japanese acupuncture. Acupuncture and Chinese herbal medicine are their areas of expertise.

The acupuncture training of most Doctors of Chiropractic, Doctors of Naturopathy, Doctors of Osteopathy, and Medical Doctors is often basic. It typically consists of 50-300 hours of combine didactic and clinical instruction, and these practitioners generally use acupuncture only as an adjunct to their typical treatment approach. You should always feel free to ask your practitioner about the extensiveness of their acupuncture training. For more information on this subject, please see Know Your Acupuncturist.


Charlotte Acupuncture and Wellness Center continually strives to maintain a balance between offering reasonable fees and providing the highest quality care possible. During your consultation, your clinician will your review your case. If you are accepted as a candidate for the procedures that we offer, your clinician will provide you with their best recommendation for treatment in the form of a plan as well as the associated costs.

Please call us today to schedule your consultation: 704-333-8899


More and more health insurance companies are beginning to cover acupuncture treatments. We are experienced in providing patients with the necessary documentation to file for successful reimbursement for eligible expenses. There are also Worker's Compensation and personal injury plans that cover acupuncture, and we have experience working with those claims. 

For more specific and up-to-date information about acupuncture and insurance, please contact us and request our Acupuncture and Insurance PDF. We are able to send that file to you via email or fax.

As more and more insurance companies begin to understand the therapeutic benefit and long term cost savings of acupuncture and Chinese herbal medicine, we expect that insurance coverage will continue to be expanded. It is always best to check with your health insurance company first in order to determine whether or not you have eligibility and coverage for our services.

If your insurance company will reimburse you for part or all of your treatment, Charlotte Acupuncture and Wellness Center will provide the necessary documentation (i.e. Superbill, CPT codes, treatment documentation, etc.) in order for you to obtain reimbursement from your health insurance company for eligible expenses. We will always do our best to help you with this process.

Flex Plans & Healthcare Savings Accounts

Acupuncture is a covered medical expense under Healthcare Savings Accounts (HSA's) and most Flexible Spending accounts. Additionally, some plans may reimburse you for the cost of Chinese herbal medicine. Please check with your Flex Plan or HSA administrator to make sure that your particular plan covers acupuncture treatments and/or the cost of Chinese herbal medicine.

Tax Deductions

The costs of acupuncture and herbal medicines are generally considered deductible as medical expenses. Please consult your tax advisor and refer to IRS Publication 502 for more details. For a more in-depth article, please visit: Is Acupuncture Tax Deductible?


Charlotte Acupuncture and Wellness Center accepts cash, check, VISA, MasterCard, AMEX and PayPal.

Gift Certificates

Do you know someone that might be interested in our services? A gift certificate is a great way to introduce them to acupuncture & Chinese herbal medicine. We have gift certificate cards available for purchase. Please call 704-333-8899 today to receive yours!